Solutions Engineer | Developer Relations

Remote US/LATAM

Salary Negotiable

My client is a passionate team on a mission to enable a fairer, more decentralized world. To do so, they are building a crucial piece of cross-chain infrastructure to enable multiple blockchains to co-exist and serve different needs.

Apart from the tech, we care a lot about user experience and aim to make complex technologies accessible to everyone.

What’s in it for you?

• Excellent salary – commensurate with experience.
• Entitlement to a work computer (choice of equipment).
• Unlimited remote days and flexible working hours.
• Annual team off-sites
• An annual 1000€ personal development budget once you have worked 6+ months (pro-rated the first year).
• A one-time 1000€ remote budget to use on co-working, office setup, etc.
• Equity participation from day one.

More about the client and the role

• They’re looking for a Solutions Engineer | Developer Relations to head the launch of a new division and drive continuous success.
• The role will involve dealing with a large amount of communication with technical stakeholders, giving fast and accurate technical support to existing integration partners, creating documentation, and providing customer feedback to improve products.

Who are we looking for?

• Must be located in the US/LATAM region or in Europe while able to cover US time zones.
• In-depth understanding of the cryptocurrency/blockchain industry and relevant experience in crypto business/fintech/venture capital/exchanges/early-stage startups.
• Effective communication skills and experience within troubleshooting technical issues and supporting integration partners.
• Relevant experience as a Technical Support Engineer, Software Engineer, or similar role.
• Solid base of technical know-how, for example programming knowledge or engineering degree.
• Ability to work under high pressure and high troubleshooting skills.
• Experience supporting VIP enterprise clients with several key stakeholders and complex technical requirements.
• Willingness to travel for technical sessions and training purposes if needed.
• Comfortable having live video calls or in-person meetings while presenting solutions.
• Strong ability to work well within a team and to be self-guided on a day-to-day basis.
• Strong relationship-building skills.

Take charge of your journey.

Ready to apply? Go for it! We'll be in touch shortly. We can't wait to meet you!